Refund policy

# Return and Refund Policy

At PowerNest, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return or refund under the conditions below.

## Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

* The product must be unused and in its original condition.
* The product must be returned with its original packaging and accessories.
* Proof of purchase or order information may be required.

Please contact us before sending any product back. Unauthorized returns may not be accepted.

## Damaged or Defective Products

If your product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Please provide your order number and clear photos or videos showing the issue.

If the issue is confirmed, we may offer a replacement, repair, or refund depending on the circumstances.

## Refunds

Once we receive and inspect the returned product, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

Original shipping costs are generally non-refundable unless the return is due to an error on our part or the product arrived defective or damaged.

## Non-Returnable Items

Products that have been used, damaged through misuse, modified, or returned without their original packaging may not be eligible for a refund.

## Contact Us

For return or refund requests, please contact:

PowerNest
Email: [MangenBaro45@hotmail.com](mailto:MangenBaro45@hotmail.com)
Phone: +1 213-217-8519